Cancellation & Refund Policy

Since MyAstrovani is providing the User with an astrology report which is an informational product for which our astrologers have already spent considerable time and effort – we would be unable to process any refunds on your purchase.

While MyAstrovani will always try to ensure that each report is prepared carefully, however, because astrology is not an exact science and is based on interpretation of birth chart and astrological data and scientific calculations made thereon:

  • MyAstrovani reports should be considered solely as an opinion based on the principles of astrology;
  • MyAstrovani will not entertain any disputes related to User's comparison of MyAstrovani reports with any other astrologer or astrology website's interpretation or similar reports whatsoever.

Because MyAstrovani reports are based on the predictive science of Vedic astrology and not based on any specific published almanac, MyAstrovani does not rule out the possibility of unexpected technical or human errors in its reports. In the event of any such error being notified by the User, MyAstrovani's liability will, at all times, be limited to the extent of making reasonable efforts in rectifying such error and providing the User with a corrected report.

The delivery time-frames displayed on the Website are approximate although the Website shall make every endeavour to strictly adhere to them. However, since these astrology reports are personalized, customized and manually prepared by our astrologers, sometimes human delays may become inevitable and at other times, technical errors owing to computer, email server, website server, etc. are possible. Minor delays which are considered reasonable will not be treated as a basis for refunds.

Also, refund requests for incorrect data provided by the User will not be entertained under any circumstances after the User has been chosen to edit or confirm the said information as provided on the Website. User are therefore required to double-check User-entered data before providing it to the Website. Still, if you e-mail us at support@myastrovani.shop within an hour of ordering the astrology report, we may consider making appropriate changes, if possible.